Contact Us

Thank you for visiting our website. You can forward your enquiries, comments, suggestions or complaints to us through the following channels:

Tel	2810 3824
Fax	2869 4531
Email	info@fstb.gov.hk (You may also click here to complete and send the on-line form)
Postal Address	Financial Services and the Treasury Bureau (The Treasury Branch) 24/F, Central Government Offices 2 Tim Mei Avenue Tamar, Hong Kong

Underpaid mail items which are subject to surcharge by Hongkong Post will generally not be accepted by this Branch. For effective and timely delivery of your mail items to us, please ensure that sufficient postage is paid before posting mail items. Any mail items bearing insufficient postage will be returned or disposed of by the Hongkong Post. For details and calculation of postage, please refer to the Hongkong Post website (This link will open in a new windowwww.hongkongpost.hk).

For complaints, you can provide your name and correspondence details to facilitate our follow-up action. All complaints would be thoroughly, expeditiously and impartially investigated. An interim reply will be given within 10 calendar days. In case a substantive reply cannot be made within 30 calendar days, we will update you on the progress. Our office hours are as follows: