Contact Us

Thank you for visiting our website. If you have enquiries, comments, suggestions or complaints, please feel free to contact us through the following ways:

FINANCIAL SERVICES AND THE TREASURY BUREAU (FINANCIAL SERVICES BRANCH)

Email:

enq@fstb.gov.hk

Fax:

2528 3345

Tel:

3655 5158

FINANCIAL SERVICES AND THE TREASURY BUREAU (THE TREASURY BRANCH)

Email:

info@fstb.gov.hk

Fax:

2869 4531

Tel:

2810 3824

Our office hours are as follows:
Monday to Friday
8:45 a.m. - 6:00 p.m.
Lunch break 1:00 p.m. - 2:00 p.m.

For complaints, you can provide your name and correspondence details to facilitate our follow-up action. All complaints would be thoroughly, expeditiously and impartially investigated. An interim reply will be given within 10 calendar days. In case a substantive reply cannot be made within 30 calendar days, we will update you on the progress.